Get More Information

Frequently Requested Information

Track My Order

Want to locate your order?

Once your order has been dispatched, we'll email you a tracking link so you can follow your delivery.

Can't find your tracking email? Contact us and we'll be happy to help.

Find My Size

All our sleepwear follows standard Australian women's sizing.

SATIN PYJAMA SETS

S = AU 8
M = AU 10
L = AU 12
XL = AU 14

BAMBOO COMFORT SETS

Select your usual Australian size (AU 6–16).

ROBES

S–M = AU 8–10
L–XL = AU 12–14

Shipping

All orders are shipped from our workshop in Perth, Western Australia, via Australia Post.

Order Processing

Personalised orders are prepared and dispatched within 3 business days.

Estimated Delivery Times

  • Standard Shipping: 3–6 business days
  • Express Shipping: 1–3 business days

Delivery estimates apply after dispatch and may vary depending on Australia Post and your location.

Need Help?

If your order hasn't arrived within the expected timeframe, contact  support@sleepingbooty.com.au and we'll be happy to assist.

Refunds & Returns

To initiate a return, please email us at support@sleepingbooty.com.au with your order number and the item you would like to return. We will respond with instructions on how to proceed with your return.

We will accept returns on all full-priced items within 30 days of the original purchase date. All sale items are final sale and cannot be returned or exchanged. Items must be returned in the original packaging and in the same condition as when they were received.

Personalised items can vary drastically based on the customers specified embroidery customisation. We fulfil the order exactly as as instructed. We want the customer to feel as much room to be creative as possible, however this can mean the variability in text, embroidery colour, placement and wording can also vary the quality of the final product.

For this reason, personalised items are not eligible for a refund or exchange, unless they arrive damaged or defective. 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within roughly 7 business days, but it may depend on your card issuer's policies.

For full refund terms & conditions please see our Refund Policy.

Fabric & Care

Keep your sleepwear looking and feeling beautiful with a little extra care.

Washing

  • Cold machine wash on a gentle cycle.
  • Wash inside out with similar colours.
  • Avoid bleach and harsh detergents.

Drying

  • Air dry in the shade.
  • Avoid tumble drying.

Ironing

  • If needed, iron satin inside out on a low heat setting, following the garment's care label.
  • Avoid direct heat on bamboo fabrics and embroidery.

Personalisation

Make it uniquely hers with personalised embroidery, carefully stitched in our Perth workshop.

Your Embroidery

We embroider your text exactly as entered, so please double-check all spelling, initials and capitalisation before placing your order.

Fonts & Appearance

Browse our product photos to see examples of each embroidery font.

For the best results, we recommend names or initials with consistent capitalisation, such as Emily or EM.

Pocket Embroidery

Please note that embroidery on the pocket or pocket rim will stitch the pocket closed, making it decorative rather than functional.

Still need help?

Send us a message below and we'll get back to you as soon as we can

Need a quicker response? 
Message us on Instagram
 and we'll respond as soon as we can.

We’re a small Australian business, so you’ll always be speaking with a real person from our team.

Contact form