Terms of service

Overview

This website is operated by Sleeping Booty. By accessing our website or using our products or services, you agree to be bound by the following terms and conditions.

Our Products and Services

We provide personalised sleepwear to customers. We reserve the right to change, modify, or discontinue any of our products or services at any time without notice.

Ordering and Payment

You can place an order on our website by adding items to your shopping cart and proceeding to checkout. You will be required to provide your personal information and payment information. 

We will process your order once we have received your payment. We will send you an email confirmation of your order and a tracking number once your order has been shipped.

Shipping and Delivery

We will ship your order to the address that you provide during checkout. We use standard shipping & express shipping and delivery times may vary depending on your location.

If your order is lost or damaged during shipping, please contact us at support@sleepingbooty.com.au and we will assist you in resolving the issue.

Refunds and Returns

Our refund policy is outlined in a separate document, which you can find on our website. We will accept returns on full-priced items within 30 days of the original purchase date. Personalised items are not eligible for a refund or exchange, unless they arrive damaged or defective.

Privacy and Security

We respect the privacy of our customers and are committed to protecting the personal information that you provide to us. Our privacy policy is outlined in a separate document, which you can find on our website.

We take reasonable measures to protect the personal information that we collect from unauthorized access, use, or disclosure. However, no security measures can be 100% effective, and we cannot guarantee the security of your personal information.

Changes to the Terms of Service

We may update the Terms of Service from time to time to reflect changes in our practices or applicable laws. We will post any changes to the Terms of Service on our website and will indicate the date that the Terms of Service were last updated.

Contact Us

If you have any questions or concerns about the Terms of Service or our products or services, please contact us at support@sleepingbooty.com.au.